Legal

Privacy Policy

1. What the software does not collect

This section concerns the EditPad Aurora application — the software you install and run. We are explicit about this because it is unusual among audio software and it matters to people working on unreleased material.

The application does not collect, transmit, upload or store:

• Your audio files, in any form — source recordings, reference tracks, or processed output
• Any analysis, fingerprint, spectral data or derivative of your audio
• The names, contents or metadata of files you open
• Your projects, sessions or settings
• Recordings from your microphone
• Your location
• Your browsing activity

The Software performs all processing offline on your own computer. There is no cloud processing component, and no audio you process with EditPad Aurora is ever sent to us or to any third party.

The single exception is licence activation, described in Section 2.2, which transmits a licence key and an anonymous hardware identifier — never audio.

If you send us a recording voluntarily — by taking part in our submission campaign, or by attaching a file to a support request — we of course receive it. That is described in Section 2.5.

2. What we do collect

2.1 Purchase information

When you buy a licence, the transaction is processed by our merchant of record, Lemon Squeezy, who acts as the seller and processes payment. They collect and process:

• Your name and email address
• Billing address and country, required for tax compliance
• Payment details — these are handled entirely by the payment provider; we never see or store your card details
• Transaction and invoice records

We receive from them a record of your purchase, including your email address and licence key, so that we can support you and manage your licence.

Lemon Squeezy processes this information under its own privacy policy as an independent controller for payment and tax purposes.

2.2 Licence activation

When you activate the Software, and periodically thereafter to confirm the licence remains valid, it transmits:

• Your licence key
• A non-identifying hardware identifier — a derived value used to distinguish one computer from another so that installation limits can be enforced

This identifier is not your name, serial number, MAC address, or any directly identifying value, and it cannot be used to track you, identify you personally, or locate you. It exists solely to answer the question "is this the same computer as before?"

No audio, file information, or usage data is transmitted at any point.

2.3 Support correspondence

If you contact support, we hold your email address and the contents of your message so we can help you and keep a record of the issue. If you attach a file — for example a diagnostic log, or a recording to illustrate a problem — we hold that too, and delete it once the issue is resolved.

2.4 Optional communications

If you choose to join our mailing list, we hold your email address for that purpose. You can unsubscribe at any time using the link in any email.

2.5 Recordings you send us voluntarily

We run a campaign inviting artists to send us a vocal recording, which we finish using EditPad Aurora and return free of charge, publishing the before and after with the participant's permission.

This is entirely voluntary. It is separate from using the software, and nothing about the application sends us audio.

If you take part, we receive and hold:

• The recordings you send us — your vocal, and the reference material
• The details you submit on the consent form — your full legal name, the name you wish to be credited as, your email address, and any optional information about your recording setup
• Evidence that you accepted the agreement — the date and time of submission, your IP address, and the version of the agreement you accepted. We hold this so that we can demonstrate consent was given, which is a legal requirement when publishing someone's work

What we do with them. Your vocal is processed and returned to you. The finished result, and your original, are published as a before-and-after demonstration under the terms of the agreement you accepted. The reference material you supply is used only as a technical analysis input — it is never published, never reproduced, and is deleted once processing is complete.

Where they are processed. On our own computer, using the same software you would use. Your recordings are not uploaded to any cloud service or third-party processor.

Lawful basis. Performance of the agreement you entered into with us, and our legitimate interest in demonstrating what the software does.

How long we keep them. Your original and finished recordings are retained for as long as the published demonstration remains available. Consent records are retained for the same period plus seven years, as evidence that permission was given. Reference material is deleted after processing.

Withdrawal. You may withdraw a submission at any time before it is published. Once published, the permission you granted cannot be withdrawn — this is set out plainly in Section 7 of the submission agreement, and you should be certain before submitting.

3. Why we process it, and on what basis

4. Who we share it with

We do not sell your personal information, and we do not share it for advertising.

We share limited information with service providers who help us operate:

• Lemon Squeezy — merchant of record: payment processing, tax compliance, invoicing, licence delivery and validation
• Email service provider — to send licence details, support replies, campaign correspondence, and, if you opted in, product news
• Website host — which processes form submissions and stores the associated consent record
• Professional advisers — accountants and legal advisers, where necessary
• Authorities — where required by law

Recordings submitted to the campaign are not shared with any service provider. They are processed on our own computer and published only in the form described in Section 2.5.

We may transfer personal information as part of a merger, acquisition, or sale of assets, in which case you will be notified and this policy will continue to apply to information already held.

5. International transfers

We are based in Canada. Our service providers may process data in Canada, the United States, or the European Union. Where personal information of EU or UK residents is transferred outside those regions, it is protected by appropriate safeguards such as Standard Contractual Clauses or an adequacy decision.

Published campaign demonstrations are publicly accessible worldwide. If you take part, the recording and the name you chose to be credited as will be visible to anyone. This is the purpose of the campaign and is set out in the agreement you accept before submitting.

6. How long we keep it

• Purchase and licence records: for as long as your licence is valid, plus the period required by Canadian tax and accounting law, generally seven years
• Support correspondence: up to three years after the issue is resolved. Files attached to a support request are deleted once the issue is resolved
• Campaign submissions and finished results: for as long as the published demonstration remains available
• Campaign consent records: the same period, plus seven years
• Reference material supplied for analysis: deleted after processing
• Mailing list: until you unsubscribe

7. Your rights

Depending on where you live — including under the EU and UK GDPR and Canada's PIPEDA — you have rights to:

• Access the personal information we hold about you
• Correct information that is inaccurate
• Delete your information, subject to our legal retention obligations
• Restrict or object to certain processing
• Portability — receive your information in a portable format
• Withdraw consent at any time, where processing is based on consent
• Complain to your local data protection authority, or in Canada to the Office of the Privacy Commissioner

To exercise any of these, email support@editpadaurora.com. We will respond within thirty days.

Note that we can only act on information we actually hold. If you have only used the software, we hold no audio of yours — none is ever sent to us, so there is none to access, export or delete. If you have taken part in our submission campaign, we hold what you sent us, and the rights above apply to it, subject to the publication permission you granted and to our need to retain consent records as evidence.

8. Security

We use reasonable technical and organisational measures to protect the personal information we hold. Payment details are handled entirely by our payment provider under their security standards and are never stored by us.

The most meaningful security fact about EditPad Aurora is architectural: the audio you process with the software never leaves your computer, so it cannot be exposed by a breach of ours. We never hold it.

Recordings sent to us voluntarily under the submission campaign are the exception — we hold those, and we protect them with the same measures as any other personal information we hold.

9. Children

EditPad Aurora is not directed at children under 16, and we do not knowingly collect personal information from them. Participation in the submission campaign requires you to be 18 or older, or to have a parent or guardian sign on your behalf. If you believe a child has provided us with personal information, contact us and we will delete it.

10. Changes

We may update this policy. Material changes will be posted here with an updated effective date and version number, and where required we will notify you directly. Previous versions remain available on request.

11. Contact

13012905 CANADA INC., operating as EditPad Aurora Unit 39, 450 Matheson Blvd East, Mississauga, Ontario, L4Z 1R5, Canada support@editpadaurora.com

13012905 CANADA INC. o/a EditPad Aurora · Unit 39, 450 Matheson Blvd East, Mississauga, Ontario, L4Z 1R5, Canada
Licence · Privacy · Guide · support@editpadaurora.com